Job Description

The Instructional Designer is responsible for designing, implementing, and evaluating training and development programs for employees within the Universities of Wisconsin. This position will develop and deliver in-person, virtual and asynchronous learning. Collaborate with various departments to identify training needs, develop content, deliver training, and assess the effectiveness of the training programs. This role requires strong instructional design skills and excellent communication abilities.

Major Responsibilities

Major responsibilities of the position include but are not limited to:

• Develop and write objectives for learning and ensure they are aligned with business documentation and end-user business processes
• Facilitate professional development courses including activities and guides learning to align with existing curriculum
• Work with subject matter experts to develop content, prepare and update specialized instructional materials and assessment tools to align with unit objectives and strategy
• Conduct needs assessments and evaluations to support ongoing development and improvement of learning experiences for customers
• Review and analyze course evaluation data and determine appropriate action to incorporate feedback
• Measures participant performance and progress utilizing assessment tools to align with established mission and philosophy
• Serves as a subject matter expert, point of contact, and communicates with program affiliates, audiences, and stakeholders providing information and guidance on adult learning materials and standards

Department

UW-Shared Services provides payroll, benefits, business services, and reporting services to UW employees and universities. UW-Shared Services exists to standardize processes, consolidate operations, and streamline administrative practices to provide high quality services while improving administrative efficiency and effectiveness. In addition to providing high quality services, Service Operations brings value to UW institutions by reducing administrative burden and cost, thereby allowing them to invest time and resources into activities which are more central to their mission.

Compensation

The Instructional Designer (Official Job Title: Training & Organizational Development Specialist II) is a full-time, salaried (exempt), academic staff, position. Well-qualified candidates can expect a starting annual salary within a range of $70,000. - $81,885. commensurate with the candidate’s education, related experience, and qualifications.

Required Qualification

• Bachelor's Degree in instructional design or related field OR five (5) years of related working experience
• Experience in instructional design using instructional technology to design and develop instructor-led, virtual, and on-demand learning experiences
• Knowledge of adult learning theories and instructional design in a professional work environment.
• Knowledge of or ability to learn complex business processing to design and develop learning experiences
• Effective written and oral communication, presentation, and interpersonal skills
• Demonstrated skill and experience providing excellent customer service to internal and external customers.

Preferred Qualifications:

• Five (5) or more years of technical training course development and training
• Experience creating interactive eLearning content
• Experience with a variety of technology including e-Learning platform, like Articulate Storyline, learning management systems, and online conference technology, such as Zoom and Microsoft Teams
• Basic knowledge of graphic design elements and techniques to create useful and meaningful visuals
• Planning, organization, and project management skills
• Knowledge of Workday or other ERP application fundamentals
• Experience working in the public sector or higher education
• Instructional Design Certificate.

Work Location

The office location is located at 660 West Washington, Madison, WI. An in-office requirement is expected three (3) days per week and two days may be worked off-site/remote. Telecommuting agreements are subject to change at any time.

Application Details

Applicant screening will begin immediately and be ongoing through February 8, 2026 . However, applications may be accepted until the position has been filled.

To receive full consideration, applicants are required to apply online and provide in PDF format a Resume and Cover letter addressing your experience and education as it applies to all minimum and preferred qualifications.

Contact Information:

Questions may be addressed to angie.koppen@uwss.wisconsin.edu.

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