Job Description

Location: New York, NY (Hybrid – 3+ days onsite)
Salary: $150,000 – $165,000 base
Industry: Fintech / Digital Assets / Payments
Company Size: High-growth scale-up (approx. 11–50 employees)

Overview

We’re partnering with a fast-growing fintech operating at the intersection of blockchain, payments, and financial infrastructure. They are building next-generation financial products and are looking for a  Senior AML / KYC Onboarding Manager to lead and scale their institutional customer onboarding function.

This is a critical, hands-on leadership role focused on ensuring robust AML/KYC compliance while improving onboarding efficiency, automation, and customer experience in a regulated environment.

The ideal candidate brings deep institutional onboarding experience, strong regulatory knowledge, and the confidence to own decision-making in a high-growth setting.

Key Responsibilities

• Lead and execute  institutional customer onboarding , including:
• Reviewing escalations
• Making onboarding decisions
• Managing customer RFIs and follow-ups
• Own and oversee onboarding processes to ensure alignment with:
• Internal compliance policies
• U.S. and global regulatory frameworks (e.g. FinCEN, OFAC, FATF, BMA, and equivalents)
• Develop, enhance, and maintain  risk-based onboarding policies and procedures
• Drive continuous improvement across onboarding workflows, focusing on:
• Faster onboarding timelines
• Higher data quality
• Improved customer experience
• Monitor onboarding KPIs and metrics, producing clear reporting for senior leadership
• Partner closely with  Engineering and Product teams to:
• Improve automation
• Enhance KYC tooling and systems
• Scale onboarding operations efficiently
• Act as a subject-matter expert on AML/KYC and onboarding best practices across the business

Requirements

• Bachelor’s degree in Business, Finance, Law, or a related field

• 5+ years’ experience in AML/BSA/KYC compliance
• Strong background in  institutional customer onboarding within:
• A regulated financial institution
• A fintech, payments, or digital assets environment
• Deep knowledge of:
• AML regulations
• Sanctions compliance
• CDD / EDD requirements
• U.S. and global regulatory expectations
• Experience designing or owning onboarding policies and procedures
• Familiarity with KYC / onboarding platforms and tooling
• Excellent written and verbal communication skills
• Strong attention to detail with the ability to make sound risk-based decisions
• Comfortable working cross-functionally in a fast-moving environment

Preferred

• ACAMS, CFCS, or similar compliance certification
• Background at well-known fintech or payments companies (e.g. large consumer or institutional platforms)
• Experience supporting high-growth or early-stage businesses

Benefits

• Competitive base salary in the range of $150,000 – $165,000
• Hybrid working model based in New York (minimum 3 days onsite)
• Opportunity to take on meaningful ownership of the institutional onboarding and AML/KYC function
• Exposure to a high-growth fintech environment operating in regulated markets
• Ability to influence and improve onboarding processes, tooling, and automation
• Close collaboration with senior stakeholders across Compliance, Product, and Engineering
• Small team environment with clear accountability and autonomy
• Work on products and infrastructure shaping the future of digital payments and financial services
• Standard benefits package aligned with market expectations

Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search.

Commitment to Equality and Accessibility:

At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city.

MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

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